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We recognize that the
expectation of our market is to ensure the maximum performance of the
equipment at the lowest possible cost.
As a relatively newcomer to the marketplace,
we are well aware that our success is at large directly connected with
our ability to successfully support our customer. In this undertaking,
Intensus regularly strives to exceed our customer’s service support
expectations. We start with equipment that is designed to meet world
class standards, both of durability and reliability, followed by world
class international components carefully chosen to work in harmony.
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This is a shared
responsibility of Intensus with its customers. Keeping and eye on a
machine’s performance is vital to minimize potential down time cost.
There is no substitute for a proper maintenance program; it insures
not only the performance but the life of the machine and its
components. |
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Since we use world renowned
components and parts, the repairing process does not require specialized
training or tooling. Furthermore, Intensus offers an open system of parts
replacement, whereby the parts can be easily acquired from our own warehouse
facilities and/or thorough mainline component distributors. We deliver those
parts and components directly or in tandem via the after-sales distribution
systems of our selected providers at the most competitive prices. Bottom line,
we can be assured that your equipment will be up and running in the shortest
possible time.
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A scant few years ago, it would not have been possible to anticipate the changes that are currently taking place in the construction equipment industry. This transformation has already impacted the way we conduct business everywhere in the world.
Intensus/XCMG is an example of this process in motion. Withintegrity, professional approach to the market and demonstrable commitment to the goals of excellence and service, we have ensured and continue tooffer a realistic alternative to the traditional means of manufacturing and distribution in our industry.
Mr. Li Suoyan and J. Carlos Salcedo
Managing Directors |
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